Support

We are more than just a "web" store, at Jansen Electronics, our quality reputation has been earned.  Since 1964, we have been providing effective and reliable electronics to our customers. Our reputation is something we take very seriously. We strive to maintain it through our understanding of the industry, evolving with new technological developments and doing the utmost for each and every customer.

We are a real business with a real storefront and work with, install, and service our equipment. We are not just a seller on the internet that doesn't know their products then steer you somewhere else later when you have questions or repair issues.

If you have ANY questions, please feel free to call us at 815-232-3093 or fill out our contact page and a member of our staff will be delighted to answer any questions you may have.

We also have live chat available during business hours - just click on the green chat bubble on the side of the screen and a Jansen Electronics Representative will be there to help you out instantly!

 

facebook_logo.jpg


For remote assistance please click on the following button to download Team Viewer

Once you have clicked on the blue TeamViewer button, choose the TeamViewer link under Version 10 (First Choice).

Only TeamViewer Version 10 is compatible for online support.